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As a last resort, there are programs that can scrape your hard drive and attempt to recover the missing files.
“Trust In comprises a group of Internet industry leaders that have come together to work toward a common goal: Protect people from malicious online advertisements and deceptive practices.” Report misleading ads here.
The remote technician upsells the customer who only came to activate their software but ends up forking hundreds of dollars on “Windows support”.
Fake pop ups claiming your computer is infected (reminding of Fake AV) are used by scammers to reel in innocent victims.
As per Microsoft: Located in India but also in the US, these companies heavily advertise on popular search engines as well as websites with high traffic.
Selling you overpriced solutions and “service contracts” is the real goal obviously.
If you are interested in some examples we have blogposts about some of these: Should you be confronted with one of these screenlockers, do a search on our forums for the displayed telephone number.
They like to use the default Windows tools and turn them against you, hoping you’ll get scared and follow up their directions. Getting scammed is one of the worst feelings to experience.
In many ways you feel like you have been violated and are really angry to have let your guard down.
Unfortunately, the company or technician being from the US is not a guarantee for honest service.